HELP CENTER

Get the most out of
AuraGrid.

Guides and answers for Lead Responder Lite and Done-for-You Setup.

FEATURED GUIDES

Featured guides.

STEP-BY-STEP

Get started in 4 steps.

1

Request a product

Choose Lead Responder Lite or Done-for-You Setup and send the short request form.

2

Share your form

Send us your quote form link. No code on your side.

3

Approve your reply

We send you the reply wording. Nothing goes live until you approve it.

4

Go live

We switch it on and email you. You can see the status in your dashboard.

GUIDES

Guides.

Set up your account

Sign in with a magic link sent to your email, a password, or Google. Your dashboard shows each order and its status: Requested, Payment pending, Active, In progress, Delivered, Cancelled.

Lead Responder Lite

You give us your form address and approved wording. We connect the form. You choose an address for alerts.

Done-for-You Setup

Send the request form with the task and the tools you use. We email a checklist and a written scope. After you approve it, delivery is usually within 1 business day.

Integrations

Lead Responder Lite works with website forms that send an email, and with Facebook and Google lead notifications forwarded to your AuraGrid address.

Troubleshooting

No reply sent? Check that your form still forwards to your AuraGrid address, then email us. Reply went to spam? Ask your customer to mark it 'not spam'; we can't promise inbox placement.

Account & billing

Prices are in US dollars, and payments will be processed securely by Stripe once checkout opens. Cancel Lead Responder Lite by emailing billing@auragridlabs.com. See the Refund and Cancellation Policy.

Security & privacy

We never sell your data or your leads. See the Privacy Policy.

FAQ

Quick answers to common questions.

How do auto replies work?

When a new enquiry arrives, your approved message is sent by email. It says it is automated.

Can I change my reply?

Yes. Email the new wording; it goes live after you approve it.

Do I need technical skills?

No.

How fast is setup?

Usually within 1 business day after the checklist.

Can I cancel anytime?

Yes. Monthly plans run month to month.

Which channels are supported?

Website forms, email, Facebook and Google.

Is my data safe?

We never sell it. See our Privacy Policy.

How do I contact support?

Email support@auragridlabs.com.

Still have questions?

A real person replies within 1 business day.